Privacy Policy

Last Updated: 01-May-2026

1. Introduction

Chrysalis Tours (“we”, “our”, “us”) is committed to protecting your privacy and ensuring transparency in how your personal data is handled.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

2.1 Personal Data

We may collect:

Full Name
Email Address
Phone Number
Billing & Travel Details
Identification Documents (for vendors or verification)

2.2 Usage Data

Includes:

IP Address
Browser Type
Device Information
Pages Visited
Time and Date of Access

2.3 Cookies and Tracking

We use cookies and similar technologies to:

Improve user experience
Analyze traffic
Personalize content

3. How We Use Your Data

We use collected data to:

Process bookings and transactions
Provide customer support
Communicate updates and confirmations
Improve platform functionality
Prevent fraud and enhance security
Comply with legal obligations

4. Legal Basis for Processing

We process your data based on:

Contractual necessity
Legal compliance
Legitimate business interests
User consent (where applicable)

5. Sharing of Information

We may share your data with:

Tour Operators and Vendors (to fulfill bookings)
Payment Gateway Providers
IT and Hosting Service Providers
Legal or Regulatory Authorities (if required)

We do not sell personal data.

6. Data Retention

We retain personal data:

As long as necessary for service delivery
To comply with legal obligations
To resolve disputes and enforce agreements

7. Data Security

We implement industry-standard security measures, including:

Encryption
Secure servers
Access control mechanisms

However, no system is completely secure.

8. International Data Transfers

Your data may be processed or stored in countries outside your residence, including Singapore and other jurisdictions where our service providers operate.

9. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal data
Request correction or deletion
Withdraw consent
Object to processing
Request data portability

To exercise your rights, contact us at [Insert Email].

10. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices.

11. Children’s Privacy

Our services are not intended for individuals under 18 years of age.

12. Updates to this Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

13. Contact Us

For privacy-related concerns:

Email: support@chrysalistours.com
Website: https://www.chrysalistours.com