FAQ

  How do I search for tours on your website?

Visit our website and browse the Tours section, enter the country or city you are interested in.

  Is my personal information secure when booking online?

Yes, your personal information is safe.

  How far in advance should I book a tour?

For walking tours and whole day tours, we suggest you book a week before the arrival to the destination. Consider booking popular tours or tours during peak season further in advance.

  What happens after I book a tour online?

You will receive a confirmation email and a tour reminder via email or SMS(depending on your preference).

  Can I contact customer support if I have questions or need assistance?

Yes, you can contact us if you have questions or need assistance via the chat box. We will answer your inquiry within one business day.

  Do you offer customised or private tours?

yes, we do provide private tours and customized tours.

  What should I do if I encounter any issues during the tour?

In case of any emergencies, please contact your tour guide immediately. We will reach out to you soon.

  Are reviews from other travellers available on your website?

Yes, we provide reviews and ratings from other travellers who have booked and experienced the tours listed on our website. Reading reviews can help you make informed decisions when choosing a tour.